Welcome to my Commission Hub! From this journal you can access all the information about the work I offer.
Please select a type of commission above to be taken to the pricing, examples and information. Each page also has the current to do and progress list for those types of commissions.
Commissioning me means you agree to all the terms on these page. I have the right to decline any commission or commissioner for any reason at my own personal discretion. I reserve the right to use your commission as an example of my work in my DA gallery, at conventions, or in my portfolio.
***I really will work for licensed Sailor Moon toys and/or Sailor Moon related items in lieu of money!***
Please note me with your proposals as there's not much I will say no to. :3 You can see my wish list here but I am willing to trade for many other items as well.
I can accept money order and payment by Paypal (Sakura@sailorastera.com). You do not need a PayPal account that is linked to your bank to pay through PayPal; any major debit/credit card can be used to pay an invoice! Please remember that your shipping is included to the mainland USA and Canada. Please contact me for shipping estimates outside this area.
When you send a payment by PayPal, please include your DA name in the subject so I know from whom the payment comes.
CUSTOMER SATISFACTION POLICYIt is my policy to work with all of my customers to ensure they are happy with the finished art.
Please keep in mind that plushies are meant for DISPLAY ONLY and should not be handled like commercial products. Likewise, cosplay items are hand crafted and need to be treated with care. However, if there is a problem with your commission, please notify me as soon as possible. I offer free repairs for items that are damaged in normal, day-to-day use for up to one year. I ask that you pay return shipping to me, and I will pay to return the item to you.
I check in periodically with all my clients throughout the life cycle of a commissioned piece. I also work on my LiveStream account so clients can watch their art in progress.
It is essential that you speak up if there's anything amiss sooner rather than later so that we can work together towards a resolution. Together, we'll be a team in creating the art you want!